FAQs
You can track your order by visiting our Order Tracking Page and entering your tracking number or the email you used during checkout. You’ll receive real-time updates on your order's status!
All payments are securely handled by Shopify, ensuring your financial information is protected with advanced encryption.
Yes, once your order is shipped, you will receive tracking information via email so you can monitor its progress. Your order can be tracked also directly from our page Track Your Order
Unfortunately, once the payment is made, the shipping address cannot be changed. Please double-check your address during checkout to ensure it’s correct.
We offer a 14-day return and exchange policy! If you're not completely satisfied, you can return or exchange your item within 14 days of receiving it. For more details, please refer to our full Return Policy.
To request a return or exchange, please fill out the Contact Us form above and include the following information:
- Order Number: This helps us locate your order quickly.
- Full Name: As listed on the order.
- Email Address: Used for your purchase.
- Item(s) for Return/Exchange: Specify which product(s) you'd like to return or exchange.
- Reason for Return/Exchange: Briefly let us know why you’re returning the item.
Our team will get back to you with the next steps within 1-2 business days!