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FAQs & Contact

Are your plush toys machine washable?

Yes, Our plush toys can be machine washed. Please refer to the care instructions for specific details.

Are your plush toys safe for kids?

Yes, we offer plush toys specifically made from non-toxic materials and without small parts.

How are my payments processed?

All payments are securely handled by Shopify, ensuring your financial information is protected with advanced encryption.

Do you provide tracking information for my order?

Yes, once your order is shipped, you will receive tracking information via email so you can monitor its progress. Your order can be tracked also directly from our page Track Your Order

Can I change my shipping address after placing an order?

Unfortunately, once the payment is made, the shipping address cannot be changed. Please double-check your address during checkout to ensure it’s correct.

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Whether you have questions about our products, need assistance with an order, we're here to help.

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